Welcome to Rubric AI, an intelligent grading and feedback platform designed to help teachers evaluate student essays efficiently and consistently. Your privacy and trust are central to how we build our products. This Privacy Policy explains how we collect, use, and protect your personal data when you use Rubric AI's services, whether as a teacher, student, or school representative.
We recognize the sensitive nature of educational data and are committed to protecting the privacy of all users, especially students. We comply with applicable educational privacy laws and regulations, including the Family Educational Rights and Privacy Act (FERPA), the Children's Online Privacy Protection Act (COPPA), and other relevant data protection frameworks.
What We Collect:
When you sign up for Rubric AI, we collect your name, email address, role (e.g., teacher, student, or administrator), institution or school affiliation, and any optional profile details you provide.
Purpose:
To create and manage your account, authenticate access, provide customer support, and verify your eligibility to use our educational services. For students under 13, we require parental consent as required by COPPA.
What We Collect:
We collect text inputs (e.g., student essays, teacher comments, grading rubrics, and AI-generated feedback) that are uploaded or entered into the platform. This includes student work, assessment results, and educational content.
Purpose:
To deliver grading analysis, generate IB-aligned insights, and improve feedback accuracy. This data is processed to generate instructional recommendations and support educational outcomes.
Important Privacy Protections:
What We Collect:
Details on how you interact with Rubric AI — such as pages visited, tools used, time spent on grading tasks, features accessed, assessment history, usage frequency, and feature engagement metrics.
Purpose:
To improve product performance, identify usability issues, develop new features that serve educators more effectively, and provide personalized assessment recommendations. This information helps us understand how to better serve the educational community.
What We Collect:
Device type, operating system, browser type, IP address, and performance logs. We collect minimal technical data necessary for security and functionality.
Purpose:
To ensure platform compatibility across devices, maintain system security, detect and prevent fraud or abuse, and optimize user experience. IP addresses are used for security purposes only and are not used to track individual users.
What We Collect:
Cookies and similar technologies that help us remember your login session, language preferences, and usage patterns. We use only essential and functional cookies necessary for the platform to operate.
Purpose:
To provide a seamless user experience, personalize features, and analyze site performance. We do not use third-party advertising cookies or tracking technologies that would compromise student privacy.
Your Control:
You may disable cookies in your browser settings, though this may affect functionality. For students, we recommend that parents or guardians review and manage cookie settings.
What We Collect:
Billing details such as payment method, transaction ID, and billing address (if you purchase a subscription or license). We do not collect payment information from students.
Purpose:
To process payments securely and maintain accurate transaction records for institutional accounts.
Important:
Payments are handled through trusted, PCI-DSS compliant third-party processors. Rubric AI does not store your full payment card details. Only authorized billing administrators have access to subscription information.
We implement comprehensive security measures to protect educational data, recognizing its highly sensitive nature:
Security Measures:
Data Location:
All data is stored on secure servers in facilities that meet industry standards for physical and digital security. We do not transfer student data outside of approved jurisdictions without appropriate safeguards.
Breach Notification:
In the unlikely event of a data breach affecting student information, we will notify affected educational institutions and, where required by law, parents and guardians within the timeframes specified by applicable regulations.
However, please note that no system is entirely immune to risk; while we take extensive precautions, we cannot guarantee absolute data security.
Rubric AI does not sell, rent, or monetize your personal data or student information. We maintain strict limitations on data sharing:
Limited Sharing Circumstances:
Service Providers: With trusted third-party vendors who assist in providing our services (e.g., cloud hosting, payment processing), subject to strict confidentiality agreements and data protection requirements. All service providers must comply with FERPA and COPPA requirements.
Legal Requirements: When required by law, court order, or to protect our legal rights, property, or safety, or that of our users or others. We will notify educational institutions before disclosing student data unless legally prohibited.
With Your Consent: When you explicitly authorize us to share specific information or as necessary to provide the assessment and feedback services you have requested. For student data, we require explicit consent from the educational institution.
What We Never Do:
We retain your information only for as long as necessary to provide the service or as required by law and educational regulations:
Retention Periods:
Data Deletion:
Teachers, administrators, and schools may request permanent deletion of their accounts and associated data by contacting us directly. We will honor deletion requests within 30 days, except where retention is required by law or for legitimate business purposes. For student data, deletion requests must come from authorized school administrators or parents/guardians.
Depending on your location and role, you may have the following rights regarding your personal data:
For All Users:
For Students and Parents:
For Educational Institutions:
Please contact us to exercise these rights or to inquire about data practices specific to your organization. We will respond to requests within 30 days as required by applicable regulations.
Rubric AI is designed for use in educational settings. We take special care to protect the privacy of students, especially those under 13:
COPPA Compliance:
Student Data Protection:
We may update this Privacy Policy from time to time to reflect product improvements, regulatory requirements, or changes in our data practices. When we make material changes, we will:
By continuing to use Rubric AI after such updates, you acknowledge and agree to the revised policy. If you do not agree with the changes, you may discontinue use of the service and request deletion of your data.
If you have any questions, concerns, or requests regarding this privacy policy or our data practices, please contact us:
Copyright Owner: rubricai.app
Email: rubric@forwardlabs.app
For privacy-related inquiries, data access requests, or to exercise your rights, please contact us at the email above. We are committed to addressing your concerns promptly and transparently.
For Educational Institutions:
If you are an educational institution using Rubric AI, we can provide additional documentation regarding our data processing practices, security measures, and compliance with educational privacy regulations. Please contact us to request a Data Processing Agreement or Privacy Impact Assessment.
By using Rubric AI, you consent to our privacy policy and agree to its terms. Thank you for trusting us with your information and for helping us maintain the highest standards of educational data privacy.